Automotive Service Manager Job Descriptions

1. Nature of Job

Who is an automotive service manager and what do they do?

Automotive service manager are the professionals who are professionally trained to take care of cars and other types of automotive. They have the responsibility to make sure that the vehicles that come for service or repairs are dealt with extreme care. The automotive service manager is required to make sure that the vehicle that is rolled out of the maintenance centre is perfect without any hassles to the vehicle owner. They find employment in company owned services centers or private service centers. They have the responsibility to take care of the entire service centre. They have to watch all the vehicles that come to the service centre, speak to the vehicles owners and know about the issues about the car. He/she has the responsibility of taking detail report by asking questions or making enquiries to the car owner. These people have the responsibility to explain the customer about the maintenance of the car, give price approximation and make proposal about potential works about their services. They have the duty to check all the staff members who work at the service center. They have the responsibility to give training to the new employees. They have to test the performance of the staff members on regular time intervals.

Tasks of the automotive service manager

• An automotive service manager is required to take care of the garage/service center.
• Monitoring all the staff members is the main task of an automotive service manager.
• An automotive service manager is required to talk to customers about their servicing problems.
• Taking detailed information from the customers about the car.
• An automotive service manager is required to help the staff members.
• Providing training to the new staff members is the other important task of an automotive service manager.
• Ensuring the safety of the staff is the primary task of an automotive service manager.

2. Educational qualification

Qualifications and skills required for automotive service manager

The following list is about the qualifications and skill set required for becoming successful automotive service manager

• An automotive service manager must have High school certificate.
• Diploma in automotive engineering is an essential qualification need of an automotive service manager.
• He or she needs to clear certification conducted by certification boards of that state/country.

Skills of an automotive service manager

• Communication skills are an essential need of an automotive service manager.
• In-depth knowledge about the automobiles is the primary skill of an automotive service manager.
• An automotive service manager is required to have good writing skills.
• Managerial skills are the primary skill need of an automotive service manager.
• Having Computer skills is an essential need for an automotive service manager.
• An automotive service manager must be team player.
• Analytical skills are the part of the skill need for an automotive service manager.
• Problem solving skills is the other important skill of an automotive service manager.

3. Career Growth

Career prospects for automotive service manager

Career prospects for automotive service manager are in high demand. As there are more and more people buying cars as it has become a necessity to recruit an automotive service manager.? More and more companies are coming up with new cars and new service centers. They are looking for good automotive service managers to manage their service centers or these managers can open their own private service centers based on their experience level.

Source: http://aboutjobdescriptions.com/automotive-service-manager-job-descriptions.htm

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